Ingrid Goetzl

City of Vienna

Ms Ingrid Götzl was educated at the University of Vienna as teacher for Latin and physical education; after some years of practice she completed a postgraduate training in Management, Organisation and IT in 1980 and went into IT business. In 2000, she was awarded a Bachelor´s First class Honours degree in Computer Science from a UK university, graduating with a thesis on telework in public administration. In 2010 she was awarded a Master´s degree in Sociology and Economics from the Vienna University of Technology, graduating with a thesis on e-Government in Vienna in the focus of political guidelines, administrative principles and ICT strategy.

Having started in IT/ICT in 1980 first in a private business, Ingrid has been working in the Vienna city administration in various IT and management functions ever since 1982.

Starting in the IT department as executive project manager for projects in the Budget Clearing, Social Welfare and Healthcare sector, she was appointed head of the IT Training and Information department from 1988 to 1996.

From 1996 to 2005 she worked in the Chief Information Office as senior officer and working committee chair in the field of HR and adult education, eGovernment, eInclusion, EU-related ICT matters, ICT organisation, business process re-engineering, etc. From 1999 to 2002 she was appointed ICT coordination manager for the Vienna Y2K works and the EURO conversion works;  from 1998 to 2002 she was appointed project manager for the introduction of telework into the city administration. From 2003 to 2005 she was the Vienna project manager in an EU-funded project on Introduction of eGovernment on a local level, coordinated by the regional capital city Ipoh/Malaysia. By invitation of the European Commission, she has been evaluator of projects for the Ministerial eGovernment conference series since 2002.

From 2006 to 2010 Ingrid Götzl was head of office of the Vienna Executive City Councillor for Urban Development, Traffic and Transport, and advisor to the Councillor on ICT issues. She is now in charge of International ICT affairs in the ICT department of Vienna city administration. In the past decade, Ingrid has invited as a speaker for the City of Vienna to numerous conferences in Europe, USA, Japan and China.

In line with her EU related work, Ingrid Götzl has been representing the City of Vienna since 1999 in the steering committee of the EUROCITIES Knowledge Society Forum, formerly the TeleCities network. EUROCITIES is the biggest network of major European cities and represents the local governments of more than 140 large cities in over 30 European countries. Since 2001 Vienna was elected twice for Presidency/Chair by the member cities; in each case Ingrid was appointed to Executive President/Chair by the Mayor and Governor of Vienna. In this office, Ingrid has been co-operating directly with a.o. the European Commission and other European sister IT networks, lately also with the Intelligent Communities Forum, based in New York. Since 2012 she also represents Vienna in the EURITAS network, a newly founded European cooperation of public administration data centers.